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PODCAST

Welcome to Continence Chat with your hosts Deanna Vigliotta and Suzi Fox!

 

In today’s episode, we’re excited to be joined by Edwin Peterson and Kira Anthofer from HOME CARE RESOURCE.

Together, we’ll explore innovative approaches and best practices for supporting continence care in home settings.

 

Whether you’re a caregiver, healthcare professional, or someone looking to enhance quality care for loved ones, this episode is packed with valuable insights.

 

Enjoy Continence Chat with Edwin Peterson and Kira Anthofer of HOME CARE RESOURCE!

Unlocking Growth for Your Home Care Agency

  • Apr 14
  • 3 min read

Updated: Jun 10

Is Your Home Care Agency Stuck in Neutral?

You're not alone. Many home care owners begin with a mission to serve, but soon feel overwhelmed. Staffing challenges, regulatory pressure, and slow client acquisition can make growth seem impossible. If your agency is operating but not expanding, it’s crucial to uncover the hidden growth blockers and address them.


At HOME CARE RESOURCE, we’ve assisted hundreds of agencies in breaking through growth plateaus. Here are the top five reasons your agency might not be growing — and actionable steps to change that.


1. You Don’t Have a Growth Plan

Without a clear roadmap, getting lost in daily operations is easy.


The Fix: Start with a Simplified Strategic Plan (SSP). This living document defines your values, sets 90-day targets, and aligns your entire team. Our coaching clients consistently report increased focus and faster progress after completing their SSP.


2. You’re Not Hiring — You’re Hoping

Recruitment isn't just about posting a job; it’s an essential marketing campaign.


The Fix: Create a caregiver Employee Value Proposition (EVP) that resonates with what caregivers want: consistent hours, training, recognition, and supportive leadership. Our clients utilize our Recruiting & Retention Toolkit to reduce turnover and build strong teams.


3. Your Website Isn’t Working for You

An outdated or unclear site means lost potential clients and referral partners.


The Fix: Invest in a clean, conversion-optimized website. Showcase your services, specialized programs, and compliance credentials. Unsure where to begin? Our Trusted Partners section connects you with website designers specializing in home care.


4. You’re Not Leveraging Referral Channels

Most new clients still come through personal relationships.


The Fix: Master the art of solution-selling. Our 2-Day Home Care Marketing & Solution-Selling course teaches communication strategies to convey your value, build trust with referral sources, and transform meetings into meaningful partnerships.


5. You’re Reacting Instead of Leading

When you’re constantly putting out fires, growth can take a back seat.


The Fix: Delegate daily operations with clear processes, forms, and compliance systems in place. Focus your energy on leadership, vision, and growth. Our 6- and 12-month Coaching Programs are designed to help you transition from feeling stuck to becoming strategic.


The Importance of a Proactive Leadership Approach

Effective leadership is key to driving growth in your home care agency. Proactive leaders prioritize their time and focus on initiatives that yield long-term benefits. They delegate tasks, empowering their teams to take ownership of day-to-day operations. This not only improves your agency’s efficiency but also creates a culture of accountability.


A Commitment to Continuous Improvement

To achieve sustainable growth, home care agencies must be committed to learning and adaptation. Conduct regular assessments of your agency's performance. Identify strengths and weaknesses so you can adjust your strategy. Engaging with industry trends and changes will keep your agency competitive.


Networking and Building Community Partnerships

Don't underestimate the power of strong community ties. Networking is crucial in the home care industry. Building partnerships with local organizations, healthcare providers, and other businesses can create referral pathways. Attend community events to raise awareness about your services. The relationships you cultivate can result in new client opportunities.


Let’s Get You Growing

Growth doesn’t occur by coincidence; it happens by design. If you’re ready to stop spinning your wheels and start scaling your agency, HOME CARE RESOURCE is here to guide you.


✅ Register for our next Home Care Growth Accelerator Training


Ready to grow smarter?

Let’s collaborate to make your agency the one that everyone talks about.

 
 
 

1 Comment


Unknown member
May 05

Credit reporting errors are no joke. A few years ago, I found out there was a collection account on my credit report that wasn’t even mine — turns out it belonged to someone with a similar name. It dropped my score by over 100 points and made it impossible to get approved for a car loan. Took me months to figure out how to fix it, and the stress was unreal. Stuff like wrong balances, duplicate accounts, and outdated info can really mess you up. I came across this story that hit close to home: https://www.quora.com/profile/Consumer-Attorneys-PLLC/Top-5-Credit-Reporting-Errors-That-Damage-Your-Score-Susan-s-Story. Definitely worth a read — it shows how common this is and what you can do about it.

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